Strategic Lead Product Manager with 7+ years of experience bridging the gap between Business, HR, and Technology. Expertise in translating complex business requirements into scalable technical solutions using System Analysis (SA). Proven track record in driving operational efficiency through AI Integration (RAG, Copilot, AI Foundry) and Process Automation (n8n). Adept at leading cross-functional teams in agile environments to deliver high-impact products. Strong technical foundation in SQL, Python, and Data Analytics.
Key AI Projects
The Process
Experiences
Strategic Product Leadership – Spearheaded the end-to-end product delivery lifecycle, leading a cross-functional squad (BA, QA, UX/UI, Dev) using Agile/Scrum methodologies. Successfully aligned product roadmaps with business objectives to deliver high-impact solutions.
System Analysis & Solution Design – Leveraged strong System Analysis (SA) skills to translate complex client requirements into scalable technical specifications. Collaborated with engineering teams to design architectures that ensure system reliability and future scalability.
Data-Driven Decision Making – Initiated the use of product analytics tools (e.g., Hotjar, Mida) to analyze user behavior and conduct A/B testing. Utilized data insights to optimize UX flows and prioritize backlog features based on actual user impact.
Stakeholder & Risk Management – Acted as the primary bridge between technical teams and business stakeholders. Proactively identified project risks and implemented mitigation strategies to ensure on-time, on-budget delivery.
Project Planning & Execution – Define project scope, objectives, timeline, and dependencies in collaboration with stakeholders. Develop detailed project plans, manage resources and budgets, and drive execution across all phases-ensuring alignment with business goals.
Team & Stakeholder Coordination – Lead cross-functional collaboration among development, QA, and operations teams. Facilitate sprint planning, backlog management, and change control, while maintaining clear communication with stakeholders regarding progress, risks, and deliverables.
Technical Oversight & Quality Assurance – Support development through clear documentation, wireframing, and API testing. Ensure quality standards for both functional and non-functional requirements, resolve issues, and automate deployment processes to enhance delivery efficiency.
Performance Monitoring & Continuous Improvement – Track and report project performance, address blockers, and implement risk mitigation strategies. Conduct retrospectives to refine workflows, strengthen team capability, and promote ongoing process improvement.
Cross-Functional Leadership – Orchestrated end-to-end production operations for high-rating TV programs, leading a diverse team of 50+ staff (Creative, Technical, Talent) to ensure seamless live broadcasts.
Crisis Management & Agility – Managed real-time operational risks during live events, making critical decisions under high pressure to maintain zero-downtime broadcasting standards.
Stakeholder Management – Acted as the central point of contact between executive producers and operational teams, negotiating requirements and resolving conflicts to align with business objectives.
Process Optimization – Planned precise run-downs (timelines) involving second-by-second coordination, ensuring 100% on-time delivery for daily schedules.
Skills
Certificates
Educations
